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TIPS FOR ONLINE REPUTATION CRISIS MANAGEMENT
What is an online reputation crisis?
An online reputation crisis is an event or situation that causes a negative impact on the public image of a person, brand or company in the digital world. It can be caused by a variety of factors, such as negative comments, criticisms, false rumors, privacy violations, inappropriate content or even own mistakes.
When negative information spreads online, it can have a detrimental effect on the reputation of the person or company, which in turn can affect their relationship with customers, partners, investors and other stakeholders.
Effective management of an online reputation crisis involves a quick and carefully planned response, focusing on situation management and transparent communication with the public. It is essential to work to minimize the impact of the crisis and restore the trust and positive image of the affected person or company.
How to manage online reputation crisis
In Olvidalia we manage in a totally professional way the digital reputation crisis on the Internet, studying case by case and taking actions perfectly planned and adapted to each person or company.